Shipping & Returns

COVID-19 Update 

Please note due to COVID-19, we are currently unable to ship international orders -- outside of the USA and Canada. There have been unexpected delays and lost shipments as a result of reduced international postal staff.

 

We apologize for this inconvenience and will resume international shipping as soon as possible.

We are currently shipping to the USA and Canada. 

USA

FREE SHIPPING. 

Orders typically arrive in 3-6 business days.

Canada 

FREE Shipping on orders totaling more than $32. 

$4.99 Flat Rate shipping cost for orders $32 or less.

Orders typically arrive in 10-20 business days.

 

Below are our standard shipping details, which will resume in full once the COVID-19 restrictions are lifted. 

United States - Free Shipping

FREE SHIPPING on all orders within the United States by First Class or Priority USPS Mail, which typically takes 2-5 working days, depending on your location. 

 

You will be provided with a tracking number once your order is shipped.

We are going green so your confirmation email is also your receipt.

Canada & Mexico

FREE SHIPPING on all orders totaling more than $32.

$4.99 Flat Rate shipping cost for orders $32 or less. 

We ship via USPS and will provide a tracking number once your order is shipped.

Orders typically arrive in 10-14 days, but due to COVID, international mail is experiencing some delays. 

International Shipping (outside USA, Canada & Mexico)

FREE SHIPPING on all orders totaling more than $38

$4.99 Flat Rate shipping cost for orders $38 or less

We ship via USPS and will provide a tracking number once your order is shipped.

Orders typically arrive in 10-14 days, but due to COVID, international mail is experiencing some delays. 

All of our products sold internationally are meant for personal use – a maximum of 3 month's supply (up to 90 days) of any one product should be purchased and no more. 

Currency - USD

All orders are charged in USD, regardless of where the products are shipped to.

Customs

When ordering from WESTCOASTMINT.COM you are considered the importer of record and therefore, you must comply with all the laws and regulations of the country in which you are receiving the goods.


Customs policies vary widely from country to country. You may be subject to import duties and taxes which are assessed and levied when the shipment reaches your country. You may also be assessed customs clearance or other fees for which you will be responsible.

These charges are beyond our control and cannot be determined by us in advance.

For further information, contact the local customs office in your country.

Additionally, customs forms for international shipments require us to list the value and nature of the goods being shipped. Please be aware that all international shipments are subject to opening and inspection by customs authorities.

West Coast Mint does not warrant or guarantee that any shipment leaving the United States will arrive in a timely manner to any country. If a shipment is not allowed into your country for any reason and is returned to us, we will credit you for the products; however, we cannot credit you for the Shipping & Handling cost as we in turn do not get reimbursed for this either.

Customs Fees and Guidelines
Do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs office to see if your country permits the importation of our products. 

If the package is seized by Customs for any reason and is returned to us, we will issue you a refund. If Customs does not return any seized packages we would not be able to issue a refund. 

Return of Products

We will gladly refund you for product returned within 30 days from the date of purchase, provided the product has not been opened and the protection wrap is in place. The cost of any shipping fees is not included in refunds.

Please contact us for returns: info@westcoastmint.com.

Final Sale Items

Probiotics: unfortunately, we can not refund probitoics because once they leave our facility we have no way of confirming that they were stored in proper way to ensure its efficacy. 

Bath products: body/skin brush, soaps & shower puff. Due to the personal nature of these products and for the health & safety of our customers we are unable to accept these items for return. Thank you for understanding.

Be Healthy. Be Thoughtful.​™
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These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

Contact Us

11835 Carmel Mountain Road 

Suite 1304-347

San Diego, CA 92128

info@westcoastmint.com

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© 2020 West Coast Mint™. All rights reserved.

These statements have not been evaluated by the Food and Drug Administration and are not intended to treat or diagnose any disease or health condition. The information on this website is intended for educational and informational purposes only. It is recommended that people check with their doctors before taking herbs and supplements, to ensure that there are no contraindications with prescription medications. The information on this site is for educational purposes only.
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